Resources

Everything you need to get the most out of Zillio. Find answers, learn tips, and get support.

Frequently Asked Questions

How accurate is the AI transcription?

Our AI transcription engine uses state-of-the-art models with up to 99% accuracy for clear audio. It supports 99+ languages and can automatically detect the language being spoken.

What video formats are supported?

We support all major video formats including MP4, MOV, AVI, WEBM, and MKV. You can upload files up to 600MB depending on your subscription tier.

How do credits work?

Credits are used based on the complexity of the task. For example, generating captions for a 5-minute video costs 1 credit. Credits reset every month on your billing date.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time through your account dashboard. You will retain access to your plan's features until the end of your current billing period.

How does Sound Enhancer differ from standard noise reduction?

Zillio Sound Enhancer uses deep learning models (DeepFilter) to isolate speech from noise, rather than just cutting frequencies. It also offers manual controls for de-essing and de-reverberation to give you studio-quality results.

Is the Video Compression really free?

Absolutely! We believe basic tools should be accessible. Video Compression is 100% free with no credit cost, though higher tiers enjoy larger file size limits and faster processing speeds.